ei777's Privacy Policy

1. Introduction and Scope

This privacy policy ("Policy") applies to the online gaming services operated by ei777 ("Platform", "we", "our"). By using the ei777.cam website, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you how ei777 collects your personal information, for what purposes it is used, and how that information is kept secure. If you disagree with any part of this Policy, please refrain from using our platform.

This privacy policy has been prepared for users residing in Bangladesh and is drawn up in accordance with applicable laws and regulations of Bangladesh. Our services are intended only for those aged 21 and above.

2. What Information We Collect

ei777 may collect the following types of information:

2.1 Information Provided Directly

• Name, date of birth, and gender
• Email address and contact information
• National ID card or passport number (for identity verification)
• Financial transaction details such as bKash, Nagad, Rocket, Upay or bank account information
• Username and password for account creation and login (encrypted)

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and device information
• Time spent on the site, pages viewed, and click data (log data)
• Information collected through cookies and similar tracking technologies
• Gaming history, bets, and result records

2.3 Information Received from Third Parties

• Information received from identity verification service providers
• Transaction confirmation information from payment processors
• Information from fraud prevention and security service providers

3. Purpose of Using Information

ei777 uses your information for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To run gaming, betting, and financial transaction services without interruption.
• Identity Verification: To verify accounts and confirm age (21+ only).
• Financial Security: To process deposits and withdrawals smoothly and to prevent fraud.
• Customer Support: To resolve your complaints, questions, or issues through 24/7 live chat assistance.
• Legal Obligations: To comply with applicable laws, regulations, or government directives.
• Security Monitoring: To maintain platform security, protect systems, and detect suspicious activity.
• Responsible Gaming: To monitor your gaming habits and provide responsible gaming tools when needed.
• Service Improvement: To analyze user experience and improve the platform.

4. Information Sharing Policy

ei777 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

With trusted third parties that help operate our platform, such as payment gateways (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These providers use information only to deliver specific services and operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may need to be disclosed due to court orders, government directives, or legal obligations. In such cases, we provide only the minimum information required.

4.3 Business Changes

Information may be transferred in the event of company restructuring, merger, or acquisition. In such cases, the new entity must maintain the same privacy standards.

4.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

5. Cookies and Tracking Technologies

ei777 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform. These are needed for login sessions, security, and performance.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To monitor site usage and improve services.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

6. Data Retention Period

ei777 retains your information only for as long as necessary:

• All information is retained while the account is active.
• Even after an account is closed or deactivated, certain information may be retained for a defined period to meet legal and regulatory requirements.
• Financial transaction records are retained in accordance with legal requirements.
• Security-related logs and records are kept for the period necessary to investigate suspicious activity.

Once the required period has passed, information is securely deleted or anonymized.

7. Data Security Measures

ei777 has adopted industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS Encryption: All data transmissions are handled through encrypted connections.
• Data Encryption: Stored sensitive information is protected by advanced encryption algorithms.
• Access Controls: Only authorized personnel have limited access to the information they need.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall and Intrusion Detection: Advanced technologies are used to prevent unauthorized access.
• Staff Training: Our team members receive regular training on data protection.

However, transmitting information over the internet is not entirely risk-free. While we are committed to providing maximum protection, a guarantee of 100% security is not possible.

8. Protection of Minors

ei777's services are intended only for those aged 21 and above. We do not intentionally collect personal information from minors. If we are informed that a minor has used our platform, we will immediately close that account and delete any information collected.

If you believe a minor is using our services, please notify our support team.

9. Policy Changes

ei777 may update this privacy policy as needed. For significant changes, we will notify you via a platform announcement or registered email.

Continued use of the platform after a policy change will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly. The date of the most recent update is noted at the top of the page with each update.

10. Dispute Resolution

Any dispute or complaint relating to this privacy policy will first be addressed by contacting us directly. Our customer service team is available 24/7 via live chat and email to receive your complaints and provide prompt resolution.

If a resolution cannot be reached through mutual discussion, steps will be taken to settle the dispute in accordance with applicable law.