ei777's Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between the ei777 platform and its users ("Member" or "you"). By using ei777's website, app or any of its services, you fully agree to these terms.

Key Definitions

• "Platform" — ei777's website, mobile application and other digital services.
• "Member" — a person who holds a registered account on ei777.
• "Bet" — any wager of money placed on the platform.
• "Bonus Funds" — money received through promotions, which requires a specified wagering requirement before withdrawal.
• "Real Funds" — money deposited by the member.
• "Wagering Requirement" — the obligation to place a specified amount in bets before a bonus can be withdrawn.

2. Account Registration and Eligibility

Registration Requirements

The following conditions must be met to open an account on ei777:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You may only hold one account — multiple accounts for the same person are strictly prohibited.
• Accurate and complete information must be provided at the time of registration.
• You must confirm that you are of sound mind and are registering of your own free will.

Identity Verification (KYC)

ei777 reserves the right to verify a member's identity at any time. The following documents may be requested for verification:

• A copy of a National ID (NID), passport or driving licence.
• Proof of ownership of the payment method.
• Proof of current address (utility bill, bank statement, etc.).

Withdrawals may be suspended until verification is complete. Providing false information will result in immediate account closure and funds may be forfeited.

Account Security

It is your responsibility to keep your login details (password, OTP) confidential. Any unauthorised access to your account must be reported to our support team immediately. You are responsible for all activity that takes place on your account.

3. Deposit and Withdrawal Policy

Deposits

Funds can be deposited on ei777 using the following payment methods:

• bKash, Nagad, Rocket, Upay
• Bank transfer (including Dutch-Bangla, BRAC, City, Islami and Sonali Bank)

Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact the support team. Depositing via a third-party payment account is strictly prohibited — the method used for deposit and withdrawal must be the same.

Withdrawals

The following conditions apply to withdrawals:

• The account must have completed full KYC verification.
• Real funds must have been wagered at least once.
• The specified wagering requirement for bonus funds must be met.
• Withdrawal requests can only be made to a payment account in the member's own name.

In cases of suspicious activity, ei777 reserves the right to suspend withdrawals and conduct an investigation. The maximum daily withdrawal amount is determined on a per-project basis and may change.

4. Bonus and Promotion Terms

Welcome Bonus

For example, depositing ৳1,000 gives you a ৳2,000 bonus. To make the total ৳3,000 withdrawable, you must place bets of ৳3,000 × 20 = ৳60,000. Bonus funds are used first; real funds after.

General Bonus Terms

• A specific wagering requirement and validity period applies to each bonus.
• While one bonus is active, another bonus generally cannot be claimed.
• The game contribution towards the wagering requirement may vary — some games count as 100%, others less.
• Any unused bonus funds will be cancelled at the end of the bonus validity period.
• ei777 reserves the right to cancel a bonus and forfeit winnings if unusual or irregular betting patterns are detected.
• The welcome bonus applies only once per member, household, address or IP address.

Cashback and Regular Promotions

The terms for weekly cashback and special event bonuses will be published separately with each offer. ei777 reserves the right to modify or cancel any promotion.

5. Gaming Rules

General Gaming Rules

The ei777 platform offers various gaming services including slots, live casino and sports betting. Each game has its own rules which can be found by launching the game.

• All game outcomes are determined by an RNG (Random Number Generator) — completely unbiased and fair.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• In the event of a disconnection, the server record will be considered final.
• In sports betting, official results are final — payments will not be made on the basis of unofficial or unverified results.
• Arbitrage betting across multiple bets on a single match is prohibited.

Software and Technology

The use of automated software, bots, scripts or any kind of hacking tool with the ei777 platform is strictly prohibited. If such activity is detected, the account will be closed and all winnings will be forfeited.

6. VIP Program

The ei777 VIP Program has 5 tiers. The benefits of each tier are listed below:

VIP tier advancement depends on a member's activity and participation. ei777 reserves the right to change a VIP tier or adjust benefits in special cases. Cashback is calculated every Monday and specific wagering requirements may apply.

7. Prohibited Activities and Fraud

The following activities are strictly prohibited on ei777:

• Operating multiple accounts for the same person.
• Registering with false information or committing fraud during verification.
• Placing artificial bets or manipulating balances to meet bonus requirements.
• Colluding with others to influence game outcomes.
• Exploiting any technical error on the platform.
• Money laundering or transacting with funds from illegal sources.
• Using a third-party payment account.
• Copying or distributing any content or software from ei777 without permission.

8. Account Suspension and Closure

Closure by ei777

ei777 may suspend any account permanently or temporarily for the following reasons:

• Any violation of these terms.
• Failure to complete KYC verification or provision of false information.
• Suspicious financial activity.
• Regulatory directives or legal obligations.

Closure by Member

You can close your account at any time. Before closing, please withdraw any available real funds. A self-exclusion option is also available as part of responsible gaming — visit our Responsible Gaming page for details.

9. Personal Information & Privacy

Information provided at registration is securely collected and stored by ei777. Your personal and financial information is kept safe using SSL encryption. Information is only shared with third parties when required by law or with your consent.

Please read our Privacy Policy page for more details.

10. Responsible Gaming

ei777 believes that online gaming is a form of entertainment. We are committed to preventing gambling addiction and encourage members to enjoy games in an aware and responsible manner.

• Limit-setting options (Deposit Limit, Loss Limit, Session Limit) are available.
• Cooling-Off and Self-Exclusion options are available through the support team.
• If you feel that gaming is having a negative impact on your life, please seek help immediately.

Visit our Responsible Gaming page for more details.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ei777 will not be liable for the following:

• Interruptions to gameplay caused by internet disconnection or technical errors.
• Unauthorized third-party access to an account (where the member has followed security guidelines).
• Issues arising from the device or software you use.
• Server downtime of third-party game providers.
• Direct or indirect financial losses caused by factors beyond our control.

12. Dispute Resolution

In the event of a dispute, please first contact our support team via 24/7 live chat or email. We are committed to finding a reasonable resolution for member satisfaction at all times.

• Submit complaints via live chat or email.
• Our team will aim to respond within 48 hours.
• In the case of a game error, the game provider's logs will be considered the final evidence.
• In resolving disputes, ei777's decision will be considered final; however, the member retains the right to pursue applicable legal remedies.

13. Changes to Terms

ei777 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified on the platform or via their registered email for significant changes.

Continued use of the platform after changes have been made will be considered acceptance of the new terms. If you do not agree to the new terms, please stop using the platform and request to close your account.

14. Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact us: